No-Show policy

A “no-show” is a patient who misses an appointment without canceling the appointment at least 24 hours in advance. No-shows inconvenience those individuals who need access to medical care in a timely manner. While we understand there are unforeseen circumstances that may cause a no-show, we appreciate as much advance notice as practicable.
 
No-shows will be recorded in the patient’s chart as a “no-show”.  Patients who no-show two times will not be allowed to schedule future appointments until reviewed and discussed with the Clinic Manager.

Cancellation of Appointments

Please contact our clinic promptly if you are unable to make your scheduled appointment. If it is necessary to cancel your scheduled appointment, we ask that you provide us at least 24 hours notice. Available appointments are in high demand and your early notice of cancelation will give another patient the possibility to receive timely medical care.

arrival time and late arrivals to appointments

Please arrive on time to your scheduled appointment. We understand that our patients have very busy schedules, and we will try to accommodate anyone that arrives late to their appointment; however, if you arrive ten or more minutes late, we will potentially need to reschedule your appointment to another day in order to avoid scheduling delays for our other patients and staff.